BCBSM 12+
Blue Cross and Blue Shield of Michigan
Designed for iPad
-
- Free
Screenshots
Description
Michigan Blue Cross® members, use our app to log in, find a doctor and see your account info.
With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can:
-- View your deductible and other plan balances
-- See what services your plan covers
-- Check claims and EOBs
-- Check your HSA and FSA account for users that use our Health Equity partner
-- Pay your plan bill for users with non-employer coverage
-- Find doctors and hospitals in your network
-- Select and view your Primary Care Physician
-- Get access to care including our 24-hour nurse line and telehealth
-- Have your virtual ID card handy
-- Compare quality ratings for doctors and procedure costs
-- Research drug prices and coverage requirements
-- Contact customer support
-- Take your health assessment and other wellness services
-- Use our Virtual Assistant to answer questions 24/7
-- Keep your secure account info updated.
-- Use biometric login for faster login
The app supports most of our plans, but not all.
If you’re one of these members, the app won’t work for you:
-- FEP members with a PPO plan
-- MESSA members
-- Blue Cross Complete (Medicaid) members
Questions about the app? Please visit bcbsm.com/app
© 1996-2024 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.
What’s New
Version 5.27.1
- Added two-step verification for additional security
- Bug fixes and performance improvements
Ratings and Reviews
Customer Centrix
This change from Express Script has not gone well for myself.
January: received Optum notice to long in. Followed instructions 3 hours later no success! I was told there was a problem with two members in their system had same ID (user name), I was locked out after several try’s. Called BCBSM, seems you guys had no answer, referred me to Optum, couldn’t get through the Optum AI phone system! Left message Optum called back 2 weeks later.
Today: fOne hour ago tried to log into Optum, still locked out! Called the number listed for help, spoke with Christian, pleasant enough guy. He said he unlocked my Optum account. He sent me an email to go into BCBSM website, 1. Choose “coverage” 2. Choose “prescriptions “. I got into BCBSM website, first off I am asked to pick a plan!?? I already have a plan!
Before I represented BCBSM in my agency I was a system analyst these instructions are a nightmare. This must be a nightmare for your agents unless of course I am the only client having these problems!
Review of coverage and responsiveness
I couldn't be happier with the availability of help, quality of help, and overall and specific coverage provided by my plan with blue cross blue shield medicare advantage plan. My insurance coverage exceeds my expectations especially when compared to what I thought was reasonable coverage that I was on previously through work. I also appreciate how proactive the services are including recommending and sending applicable tests that I can do at home with no cost to me. Also my results from take home tests came very fast and shared with my doctor so I don’t need to remember to do that myself.
Finally they worked closely with my physician specialists to help qualify me for quality of life treatments.
Steve Armstrong
Phone Service
When I call for help, I get prompts that I don’t want to hear. Then it asked me if I want to hear it again. Why would I when that’s not the reason I called. Let’s just get down to business and not ask give me “commercials” for your services. Then it plays a “commercial” for behavioral services and asks me if I want to be transferred. Then it transfers me anyway when I say no. Now because the phone props are driving me crazy, I may need the services. Is that why you put it in there? So now they transfer me back into the system and I have to go through the whole process again. I want to order two ID cards for the next year but I don’t get a person. It orders it through the automated system and then wants to end the call. Now I have to go through more stuff to try to figure out how I’m going to talk to a person to make sure next year‘s cards are ordered and not this year‘s cards. Hire actual people as operators so they can answer the phone and transfer me to where I want to go. What would be a two minute phone call with a human being took me 15 minutes with your automated system. What a waste of life!
App Privacy
The developer, Blue Cross and Blue Shield of Michigan, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Blue Cross Blue Shield of Michigan
- Size
- 64.9 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © 2024 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan.
- Price
- Free